Maintaining Meaningful Customer Relationships

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About this talk

The relationships you build with your customers are invaluable. But showing your appreciation in the wrong ways could leave some wanting to be put on the “do not call” list. Let’s get this right. In this discussion, we will talk through successful activities we have implemented to foster lasting relations and share what we can learn from one another.

  • VIP customer ideas: virtual and in person

  • How to leverage an online advocacy platform

  • How to show customers your appreciation

  • How to not exhaust customers with constant asks

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